Analytical Lab Products & Chemicals
Tampa, FL  ·  Seattle, WA  ·  Serving The United States

How Can We Help?

Our team is available by phone and email during normal business hours. Reach out to the right department below and we'll get back to you right away.

Main Phone (855) 390-4202 ext. 0 for Customer Service
Email Us sales@ibisscientific.com We respond promptly — before & after hours
Business Hours Mon – Fri, 8am – 5pm ET Live reps available during business hours
Contact a Department

Get to the Right Team, Fast

Select the department that best fits your request and we'll connect you with the right person.

Sales

Talk with an account representative about new products, cross-references, competitive pricing, or product demonstrations.

  • Schedule a call or visit with a rep
  • Request Samples
  • Competitive cross-reference quotes
  • After sale support

Customer Service

Need help with an existing order, shipment update, or return? Our customer service team has you covered.

  • Get updates on orders & shipments
  • Report a problem or damaged item
  • Request a return or exchange
  • Track your delivery status

Accounting

Questions about invoices, credit terms, account balances, or payment processing? Our accounting team is here to help.

  • Invoice copies & billing questions
  • Net 30 / credit term inquiries
  • Account balance & payment status
  • PO and payment processing
Our Locations

Two Facilities Serving The United States

West  ·  Washington

Ibis Scientific — Seattle

3104 142nd Ave E
Sumner, WA 98390

Phone: (855) 390-4202
Email: sales@ibisscientific.com
East  ·  HQ  ·  Florida

Ibis Scientific — Tampa

111 Kelsey Lane
Tampa, FL 33619

Phone: (855) 390-4202
Email: sales@ibisscientific.com
Availability

Business Hours

Live reps available Mon–Fri. Email us before & after hours and we'll respond promptly.

Monday8:00 am – 7:00 pm ET
Tuesday8:00 am – 7:00 pm ET
Wednesday8:00 am – 7:00 pm ET
Thursday8:00 am – 7:00 pm ET
Friday8:00 am – 7:00 pm ET
SaturdayClosed
SundayClosed